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 The keys are SHARP!!!!! Aug 18, 2008
I absolutely agree with the previous review about the keys being sharp. Sharp to the point where they aren't very convenient to carry around. The lock itself is great...but...had I heeded the other review, I would have purchased a different brand lock.
 Locking Mechanism Broke Jul 15, 2008
This lock worked great for the first 90 days, then it started to get difficult to lock and unlock. I used WD-40 as described to lubricate the locking mechanism but it did not help. After 90 days of light use (2-3x per week) it would no longer unlock even after trying several keys. I then called the 1-800 number for customer support during normal business hours 2x and got a voicemail machine.
I would not recommend this lock. But I have also stopped purchasing from Onguard in general given their lack of live customer service.
I am now purchasing a Kryptonite lock and will see if that works better.
1 of 2 found the following review helpful:
Don't buy. Jul 11, 2008
I got this (or the 5038, Amazon used both numbers for the same item) along with a shorter and slightly thicker version of the same lock, the 5037. My first impression of both was very positive. But I've now returned them. On this lock, the casing around the end that inserts into the lock cracked after some sun exposure. It's mostly cosmetic, but when it falls off entirely (as it is sure to do), it will leave an exposed metal crimp to mar whatever you're locking. That's the smaller problem. There's a much bigger one. The lock stopped working. Luckily, that happened with the lock open. It simply wouldn't lock and the key wouldn't turn. So, it went back. Meanwhile, the lock on the shorter one I also got (the 5037) started to get fussy too, so I returned it as well. I'm not satisfied at the overall quality of these locks. I'm disappointed, because they were stout and exactly what I needed otherwise.
2 of 2 found the following review helpful:
 Great Lock! Jun 12, 2008
Great lock, solid construction. Much thicker than the picture makes it out to be! This is one solid lock for the price...Bought it but my bike got lost in the mail so will be sitting in storage until I order a new one...
Actually bought one for my sister as well and she is liking it. While the cable is thicker than it looks in the picture it is actually really flexible and not a problem to handle unlike other cable locks that I've had. The keys are a little sharp as other reviewers have commented but this doesn't really bother me.
2 of 2 found the following review helpful:
Ignore my 5 star rating Jun 10, 2008
My first impression of this item was very positive and I promptly gave it a 5-star rating. I now would give it 1 or no stars, but Amazon doesn't let me change the star rating. I have returned it. I got an Akita 5038 (or 5036, Amazon had it listed with two numbers) that failed after several uses. The casing around the end that inserts into the lock cracked after some hot sun exposure. Sure, it's just cosmetic. But it leaves an exposed metal crimp to mar whatever you're locking. The big problem was that the lock stopped working. Luckily, that happened with the lock open. It simply won't lock and the key won't turn. I don't know if it won't lock because the key won't turn, or the key won't turn because the lock is frozen. Whichever, it went back. Meanwhile, the lock on this one started to get fussy too. I decided not to take any chances. The quality of this lock system, unfortunately, appears to be a problem. So I've just returned this one too.
My advice: try another brand.
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(The first impression review) Wow. This is a great cable lock. The thickness is impressive. It makes it stiff, but still you can curl it into an efficient package. The lock itself is better than anything I've ever used (and I've used several, between boat trailers, kayaks, and bikes). I don't think it could be busted up by a blow or picked easily. You get five keys, plus one that is lighted. The lock has a dust guard on it, and is highly pick proof. At first, I thought the key action was going to be fussy. But after an initial jiggle or two to get the tumblers coordinated, no problem. One feature I really like is hard to describe -- when you unlock it, thread it through something (like a bike or kayak trailer) then go to relock it, then punch the end of the cable into the lock, which has the key still in it, the lock "pops" shut. It turns part way to lock the loose end of the cable in place. Then you let go. Everything holds in place. So you then turn the key the rest of the way and finish up. I would never have thought of that, but it's a great feature. It means you don't have to have three hands (one to hold the loose end in place, one to hold the lock, and one to hold the key). And it lets you lock up things in tight quarters, where you have limited space to work. All in all, the cable and lock seem almost impenetrable. If someone can get through them, there is no stopping them, I'd say. But more than that, for something so stout and heavy, it is handy. Coils up well. Can use with two hands easily. I thought I wanted only one (for the bike). Now I'm going to get two--one for each wheel of the kayak trailer (I once had someone cut off a bit lighter cable and found the trailer wheel-less, resting on the ground. I'm prepared to say that would never happen with these, unless the thieves had as much patience as time). All in all: Two thumbs up!!!
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